ProfitCentricAI builds practical AI systems for service businesses: answering and following up on calls, qualifying leads, asking for reviews, and tracking job costs. Each one is set up with privacy and consent in mind and measured against numbers you already track.
An illustration of how the systems fit together. Names and figures are made up.
What we build
We start where a business loses money without noticing: calls that go to voicemail, leads nobody follows up, happy customers nobody asks for a review, jobs that quietly run over.
Picks up when you can't, in your business name. Takes the details, books the job where your calendar allows, and texts you a summary.
Works out which local businesses are worth your time, and shows the evidence and the likely value behind each one, so you call the right ten instead of a hundred.
In developmentAsks satisfied customers for a review at the right moment, only with their consent, and drafts replies for you to approve.
PlannedShows which jobs make money and where margin leaks, from estimates, invoices and time you already record.
PlannedWorkflows built around the tools you already use: email, calendars, spreadsheets, your job-management software. Scoped, tested with you, then handed over with notes.
Available nowFor teams already trying AI tools: what data they touch, who approves what, and the records you'd want if a customer or regulator asked.
Available nowHow we work
We look at where work or money slips today, using your own numbers where you have them.
For example: how many calls went unanswered last month, and when.
One system that targets that leak, set to your hours, rules and wording. No long project before you see anything.
You try it on test calls and sample data before any real customer sees it, and you approve what it says.
A plain monthly report against the starting numbers. If it isn't paying for itself, we say so.
Privacy and consent
AI that talks to your customers carries your name. We set each system up so you know what it says, what it keeps, and who can see it.
We design around Canadian privacy and anti-spam rules, including PIPEDA, Alberta's PIPA and CASL. This isn't legal advice; for your own obligations, check with your lawyer.
Industries
Plumbing, heating and cooling, electrical, roofing. Busy owners, phones ringing on the job.
Maintenance requests, vendor follow-up and records owners can audit.
Intake, scheduling and follow-up for small firms.
Job costing, document handling and project updates.
Enquiries, enrolment steps and routine admin.
About
ProfitCentricAI started in Edmonton with one aim: help local service businesses keep the work they're already earning. We build for Alberta owners first, prove results on their own numbers, and stay close enough to fix things the same day.
The longer view is bigger. We want any service business, here or abroad, to have the same practical, accountable AI that large companies take for granted, and to keep the local care that made it work in the first place.
ProfitCentricAI is a trade name of Folay Global Inc., an Alberta corporation. We are not affiliated with Folay Group, Folay Trade Inc. or Folay Global Trade Inc.
Contact
A 20-minute call is enough to tell whether we can help. If we can't, we'll say so.
We reply within one business day.
Monday to Friday, 9 am to 5 pm Mountain.
ProfitCentricAI